Return Conditions

We have a 100% satisfaction policy. If for any reason, you wish to return an Akertino product, we will refund the full order amount! You have the option to cancel your order up to 3 days before receiving the item, without providing a reason. A used or damaged product can not be returned.

You have the right to a full refund by:

  • Sending us a ‘Cancel Order’ request 3 days prior to your rental.

The costs for returning the product must be paid by the consumer.

Cancel Order Form

Send ‘Cancel Order’ requests to returns@akertino.ch

I hereby give notice that I withdraw from the contract involving the sale of the following products,

Product name(s):

Order number:

Date received:

Your name:

Your address: